Anonymous Corporate Sharing
Listed company
We chose to partner with TransAct Technology, while our operations had remained largely unchanged for a decade, TransAct Technology demonstrated a genuine, unreserved commitment to sharing their expertise. They possess robust capabilities for aligning with international standards and offer professional services grounded in a global perspective. Throughout the implementation process, they successfully integrated risk controls into our departmental forms and workflows. They did more than just provide clear answers; they guided us to grasp global trends and understand the logic behind each standard, transforming sustainability from a mere reporting obligation into an integral part of our strategic planning—a common language that drives revenue growth. We were particularly impressed by their profound insight into the depth and breadth of international standards, as well as their ability to provide real-time updates on the latest information and emerging trends. Crucially, they deeply respected our ideas and input, helping to elevate our sustainability report into a tool that unlocks genuine international business opportunities.
From foundational basics to team consensus and the clarification of roles, responsibilities, and authority—including the concepts of accountability and ownership—they help us connect knowledge with meaning and value in both life and work. By keeping our disclosure frameworks aligned with the latest international regulations and industry-leading standards, they ensure we remain forward-looking, thereby effortlessly boosting our standing in rankings and strengthening trust with supply chain partners and customers. They act as expert guides on our sustainability transformation journey, truly enabling us to bridge the gap between knowing and doing, and between commitment and achievement, ultimately establishing us as an industry benchmark. They ensure that every colleague—at every level of the organization—feels that their contribution is vital.
For a publicly listed company like ours, sustainability goes beyond merely fulfilling reporting obligations; we prioritize establishing a trustworthy partnership grounded in compliance and legality—one that is auditable, sustainable, and capable of withstanding scrutiny from all stakeholders and international investors, as well as unannounced supply chain audits. By precisely aligning our sustainability strategy with key performance indicators (KPIs), we cultivate a brand reputation that is genuinely defined by—and takes pride in—our commitment to sustainability.
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With over 90% of our business focused on export markets, we have long struggled with information gaps and the demands of international supply chains. Sudden overseas inspections or requests for information often left us at a loss, and we lacked clarity on local conditions and policies when considering further global expansion.
Through the professional, efficient, and comprehensive services of TransAct Technology—which annually provides updates on the legal and compliance requirements essential for international sustainability—our team has learned to translate complex processes and cultural nuances into a universally understood business language. Every word, sentence, and definition of standards is presented in a way that fosters a deep understanding of their true significance and value. We gain clarity on why specific local business practices are required in overseas supply chains, when such information is requested of us, how our team should execute these tasks, and how to secure more orders and business opportunities. It feels as though we have our own staff stationed abroad, providing us with real-time information on various countries and local market strategies—including insights on additional subsidies and market research.
As a company that has thrived across generations—leading the industry in both speed and longevity—we require rigorous, internationally minded strategic experts in sustainability to bolster our continued growth and master risk management. To us, compliance—encompassing legal, regulatory, and ethical standards—is the bedrock of our corporate reputation. We need a forward-looking, global perspective to articulate the integrity and hard work behind every individual, step, action, and document. We aspire to showcase Taiwan and our company to the world; this is both a corporate mission and a family legacy. We find true peace of mind in the sustainable solutions and strategic direction provided by TransAct Technology, and we are deeply moved by a shared commitment—akin to family—to bring love and kindness back to society.
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As a non-profit organization, we have had to adapt to broader trends and policies regarding our annual sustainability reporting. The journey—evolving from initial chaos and repetition to a state where we truly understand and execute the process—has been arduous. The challenges went far beyond staff turnover and cross-departmental communication; anyone who has undertaken this task knows the initial, often unspoken anxiety and torment involved. It required managing not only team mindsets and interpersonal dynamics but also ensuring practical implementation and consistent, accurate quantification of data.
Over the past two years, we owe a great deal to TransAct Technology for their unwavering dedication and inspiring persistence in the face of challenges. They truly understood the dilemmas inherent in our team's position, avoiding heavy-handed demands or formulaic approaches—crucial for us, as our greatest fear was that the unspoken unease associated with "greenwashing" might evolve into an unforeseen risk. Through a variety of methods and techniques—what I might call a "linguistic equation"—and in close consultation with us, they untangled our complex operational details, documentation, and sustainability frameworks, establishing clear logic and guidelines. In doing so, they highlighted the very characteristics that define our organization—insights that had perhaps eluded us simply because we were too close to the situation to see it clearly.
We have always admired the achievements of TransAct Technology in the realm of international sustainability; not only are they members of organizations setting global standards and recipients of numerous accolades, but they also lead by example—achieving "High Assurance" status in ESG and an impressive "A-grade" score of 99 points in international assessments. We deeply appreciate their selfless dedication to sharing knowledge—a rare commitment, as few enterprises would voluntarily invest manpower and funds into initiatives that do not yield direct financial returns, yet they do so out of the conviction that everyone is born equal and deserves the very best. TransAct Technology has allowed our team to witness firsthand how kind hearts unite to overcome challenges and foster a future of continuous growth; for us, sustainability represents the most joyful, fulfilling, and heartwarming chapter of our lives.